As part of our new managed services model, we were looking for a partner who could help us translate our managed services plans into the various IT tools.
After an initial meeting and brainstorm, it quickly became clear that MSP Mentor would add value for NET-Worx. Thanks to MSP Mentor’s experience and practical approach, we quickly made improvements to processes and settings, both in Autotask and in other IT tools, which has increased our efficiency.
For example, we have digitised our invoicing from Autotask, and together with MSP Mentor we are optimising our service desk.
In short, MSP Mentor is very pleasant to work with and is always ready to act as a sparring partner for difficult issues and training. This has allowed us to achieve a lot of change in a short time.
Paul Akkermans
Operations Manager NET-Worx BVBA
Who is NET-Worx?
NET-Worx is a team of young experts offering managed services for modern SMEs. Through a fixed agreement, we take care of the complete management of the IT infrastructure and services, based on three pillars: budget, continuity and efficiency. We want to be a strong IT partner that brings value to staff and customers.